Recent Water Damage Posts

Why Use A Professional

8/9/2018 (Permalink)

SERVPRO of Cayce/West Columbia restoration service is the kind of professional that no one wants to call, but when they are needed it is important not to delay.  Homeowners know that moisture is the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem.  No matter how moisture gets into a building, the response should be the same.  Bring in a certified firm immediately to extract, dry and clean the structure to ensure that there are no lingering health threats once the moisture is gone.

If water has entered the structure through a contaminated source, do not try to handle it on your own. Floods and sewage backups contain multiple types of deadly bacteria, viruses and fungi, and even momentary skin contact can have serious effects on people causing serious illness.  A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal.  These include powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated for destroying fungi and other microbial threats.  While the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies.  This is the only way to ensure a structure to be safe to live and work in.  Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of Cayce/West Columbia have the latest IICRC certifications and the most up to date equipment and technology to help with any size water damage issue in any building. Call us today at 803-755-9774 for any emergency water damage or estimate to help clean up and restore your structure from any water related damage.

Faster to your Cayce/West Columbia Water Damage

8/9/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Cayce/West Columbia provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cayce/West Columbia arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (803)755-9774

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Cayce/West Columbia

SERVPRO of Cayce/West Columbia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Response: We Are Here if You Need Us!

8/2/2018 (Permalink)

Cayce/West Columbia 24 Hour Emergency Water Damage Service

SERVPRO of Cayce/West Columbia provides 24 hour fire and water damage restoration service in Lexington County.

SERVPRO of Cayce/West Columbia is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 803-755-9774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cayce/West Columbia has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Cayce/West Columbia

SERVPRO of Cayce/West Columbia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Knowledge: Clean to Black

8/2/2018 (Permalink)

When your home or business is damaged by water damage, understanding the types of water is essential to clean-up. There are three types of water. Clean water, or category one water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water, or category two water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form. Black water, or category three water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust SERVPRO of Cayce/West Columbia (803)755-9774.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

The Water Damage Restoration Process

3/17/2018 (Permalink)

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?
Call Today 803-755-9774

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Do's and Don'ts of a Water Damage

3/17/2018 (Permalink)

THE DO’S OF WATER DAMAGE

  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water damage from wood furniture after removal of lamps and table top items.
  • Remove and prop wet upholstery and pillow cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying (in summer)
  • Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
  • Remove valuable paintings and art objects to a safe, dry place
  • Open and place luggage, in sunlight to dry, if possible
  • Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

  • Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
  • Leave books, magazines or other colored items on wet carpets or floors
  • Use a standard vacuum to remove water
  • Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
  • Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 803-755-9774.

Cayce/ West Columbia 24 Hour Emergency Water Damage Service

7/10/2017 (Permalink)

Cayce/ West Columbia 24 Hour Emergency Water Damage Service

SERVPRO of Cayce/ West Columbia is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803) 755-9774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cayce/ West Columbia has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cayce/ West Columbia

SERVPRO of Cayce/ West Columbia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage in Cayce/ West Columbia, SC.

7/10/2017 (Permalink)

A pipe leak in the bathroom caused this property in Cayce/ West Columbia to flood. This before picture shows the water that was left after the water was stopped. 

SERVPRO of Cayce/ West Columbia was called in to clean up the aftermath! The owner was thrilled that we were able to quickly and completely restore their property. 

Call SERVPRO of Cayce/ West Columbia when you experience a water damage- (803) 755-9774

When your Cayce/ West Columbia home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cayce/ West Columbia uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Tips To Avoid Bursting Pipes

7/10/2017 (Permalink)

Tips to Avoid Bursting Pipes

With South Carolina, you never quite know how the weather is going to be. One week it could feel like summer and the next we have a freeze warning. The damages, expenses and the messes that can be caused from a water line that freezes and bursts are nothing that anyone wants to experience. While we can’t stop, the leaks caused by temperature drops, there are things you can do to prevent pipes from freezing and bursting. Here are some helpful tips.

Things to do outside:

  • Wrap outside faucets. There is a product called heat tape that can be installed and will warm pipes as needed during cold weather.
  • Caulk around pipes where they enter the house. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let the cold air inside your home, causing your pipes to freeze.
  • Disconnect garden hoses.
  • Drain in-ground sprinkler systems.

Things to do Inside:

  • Let a stream of water run, if the temperature drops below freezing. It is advised that you let your water run in the farthest sink away from where your main water pipe is located.
  • Open cupboard doors in the kitchen and bathroom.
  • Shut off and drain your water system if you are leaving home for several days.

Sewage Emergency

7/10/2017 (Permalink)

Sewage Emergency

Sewer backups are a common biohazard that can affect homes and businesses. Water from sewer backups should be considered very dangerous. The water is unsanitary and may contain bacteria and viruses that could cause serious illness.  SERVPRO of Cayce/ West Columbia and Lexington has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

  • Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.
  • Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.
  • Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.

 What to do after a Contamination:

Stay out of affected areas.

  1. Call emergency service personnel if the situation is life-threatening.
  2. Flood water can contain sewage, pesticides, and other contaminants.
  3. Only do activities that are safe for you to perform.
  4. Treat all bodily fluids as if they are contaminated.
  5. Turn off the HVAC system if there is sewage damage.

 What Not to do after a Contamination:

Don’t leave wet fabrics in place.

  1. Don’t leave books, magazines, or other colored items on wet carpet or floors.
  2. Don’t use your household vacuum to remove water.
  3. Don’t use television or other household appliances.
  4. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.

Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call SERVPRO of Cayce/ West Columbia and Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

The Science of Drying

6/26/2014 (Permalink)

The knowledge of psychrometrics ("the field of engineering concerned with the determination of physical and thermodynamic properties of gas-vapor mixtures" -- thanks Wikipedia) is essential to restoring a structure to its preloss condition. Where the average Do-It-Yourself homeowner (guilty) or business owner might be tempted to grab a few beach towels to mop up the mess and place a box fan or two around the damaged area, your local SERVPRO of Lexington Professionals follow strict, industry-approved standards to help lower the chances of any secondary damages.

Just for starters, a trained restorer will:

  • Inspect the building to detect every component that is wet, preventing damage from happening because wet components were overlooked. 
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.
  • So what exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material -- but only if the air is, indeed, drier. The only problem is nature takes a long time, and secondary damages occur while the building is drying out.

    For this reason, your local SERVPRO of Lexington Professionals have been trained to use top-of-the-line equipment to help the drying process, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls (pictured bottom-left) and much more. We also use state-of-the-art monitoring equipment (pictured bottom-center) and a proven scientific process to help speed the drying of your home or business.

    What is the bottom line? Your local SERVPRO of Lexington Professionals has the training and equipment to help make it "Like it never even happened."

    There, that wasn't so bad, was it? 

    3 Common Home Emergencies

    6/26/2014 (Permalink)

    What are the most common household emergencies that happen? 


    1. Burst washing machine hose- as rubber washing machine ages they eventually wear down and burst, causing costly flooding. Consider switching to a stainless-steel reinforced hose.


    2. Leaky Roof- Mother Nature is pretty tough on your roof. Regularly check your roof for missing or damaged shingles.

    3. Refrigerator Leaks- like your washing machine, the refrigerator is a common culprit in home floods. Ensure your water line is unkinked and in good condition.


    If you are faced with a common household emergency, let the professionals handle it!

    Leak Prevention Tips

    6/25/2014 (Permalink)

    Regularly check the following items for leaks:

    Exterior

    • Check roofing for deterioration
    • Check gutters and down spouts for blockage
    • Check basements and crawl spaces for moisture.

    Interiors

    • Check appliances in break rooms and cafeterias
    • Check sinks and toilets in restrooms
    • Check HVAC for leaks and blockage

    7 Tips to Avoid Bursting Pipes

    6/25/2014 (Permalink)

    1. Wrap outside faucets.
    2. Caulk around pipes where they enter the house. 
    3. Disconnect garden hoses. 
    4. Drain in ground sprinkler systems.
    5. Let a stream of water run, if the temperature dips below freezing. 
    6. Open cupboard doors in the kitchen and bathrooms. 
    7. Shut off and drain your water system if you are leaving home for several days. 

    Quick Ways to Prevent Water Damage in Your Home

    6/25/2014 (Permalink)

    • Repair peeling paint around the doors and windows, which can be a sign of water getting into wood. 
    • Look for roof leaks around chimneys, plumbing vents and attic vents. Trace the source of a ceiling leak by measuring its location from the nearest outside wall and then locate this point in the attic using a measuring tape
    • Make sure air conditioner's dry pan drains freely, is adequately sloped toward the outlets and that no standing water is present. Drain pans usually overflow the first time the unit is turned on in the spring.

    Facts about Flooding

    6/25/2014 (Permalink)

    Floods rank as one of the most common and widespread natural disasters in the United States. 

    Just because you havent experiences a flood in the past, doesn't mean you wont in the future. In fact 20% of all claims paid by the National Flood Insurance Program were for policies in low risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000. 

    According to the American Red Cross (ARC), floods cause more damage in the US every year than any other weather relates disaster. The ARC offers the following flood safety tips. 

    • Stay away from floodwater. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inchs of swiftly moving water can sweep you off of your feet. 
    • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising apidly around you, get out of the car quickly and move to higher ground. 
    • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.